Terms & Conditions

OVERVIEW

This website, Golden's Nest, is operated by us, the Golden's Nest team. Throughout the site, the terms “we”, “us”, and “our” refer to Golden's Nest.

We offer this website, including all information, tools, and services available, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing our air fresheners, soap bars, body spray, reed diffusers, or phone chargers, you engage in our “Service”. This includes browsing, interacting with content, or making purchases. By using our Service, you agree to these Terms of Service ("Terms"), including any additional policies linked herein. These Terms apply to all users.

We urge you to read these Terms of Service carefully before using our website. If you disagree with any part, you must not access the site or use our services.

Our store is hosted on BigCommerce, and their platform may influence your experience. We recommend reviewing BigCommerce’s terms as well.

We reserve the right to update these Terms at any time. Your continued use after changes constitutes acceptance.

SECTION 1 - ONLINE STORE TERMS

  • You must be at least 18 years old to use our Service.

  • We are a reseller, not the manufacturer, so we cannot guarantee full knowledge of all product ingredients (e.g., fragrances in air fresheners, soap bars, or body sprays).

  • You agree to use products at your own risk and comply with all applicable laws.

  • Do not transmit harmful code, viruses, or disrupt our Service.

  • Violations may result in immediate termination of access.

SECTION 2 - GENERAL CONDITIONS

  • We may refuse service to anyone for any reason.

  • Product descriptions are based on manufacturer details; we do not guarantee accuracy.

  • Credit card information is encrypted, but general data transmission may not be.

  • You may not copy, resell, or exploit any part of our Service without permission.

SECTION 3 - ACCURACY OF INFORMATION

  • Product details (e.g., scent descriptions, charger specifications) are provided by manufacturers.

  • We are not liable for inaccuracies—verify before purchasing.

  • Historical information may not be current.

SECTION 4 - PRICES & SERVICE CHANGES

  • Prices and availability may change without notice.

  • We may discontinue products (e.g., limited-edition scents) at any time.

SECTION 5 - PRODUCTS & SERVICES

  • Some items (e.g., seasonal air fresheners) are online exclusives.

  • Colors/fragrances may vary due to device screens or batch differences.

  • We may limit sales by region or quantity.

SECTION 6 - BILLING & ACCOUNT INFO

  • You must provide accurate billing details.

  • We may cancel orders due to errors, fraud, or stock issues.

SECTION 7 - THIRD-PARTY TOOLS

  • Optional tools (e.g., review plugins) are “as-is”—we do not control or endorse them.

SECTION 8 - THIRD-PARTY LINKS

  • Links to other sites (e.g., fragrance suppliers) do not imply our endorsement.

SECTION 9 - USER COMMENTS

  • By submitting feedback, you grant us rights to use it freely.

  • We may remove offensive or unlawful content.

SECTION 10 - PERSONAL INFORMATION

  • Governed by our Privacy Policy.

  • No internet transmission is 100% secure.

SECTION 11 - ERRORS & OMISSIONS

  • We may correct pricing/description errors and cancel affected orders.

SECTION 12 - PROHIBITED USES

  • No illegal, harassing, or harmful activities (e.g., hacking, spamming).

SECTION 13 - DISCLAIMER & LIABILITY

  • Products are “as-is”—we do not guarantee uninterrupted service or product results.

  • We are not liable for damages from product use (e.g., skin reactions to soaps/sprays).

SECTION 14 - INDEMNIFICATION

  • You agree to cover costs if your actions cause us legal issues.

SECTION 15 - SEVERABILITY

  • If any term is unenforceable, the rest remain valid.

SECTION 16 - TERMINATION

  • We may ban users for violations.

  • Surviving terms (e.g., payments) continue post-termination.

SECTION 17 - ENTIRE AGREEMENT

  • These Terms override any prior agreements.

SECTION 18 - GOVERNING LAW

  • Governed by North Carolina, USA laws.

SECTION 19 - CHANGES TO TERMS

  • Check back for updates—continued use = acceptance.

SECTION 20 - PRODUCT SAFETY

  • Not medical devices—consult a doctor for allergies/skin conditions.

  • Keep air fresheners/reed diffusers away from children/pets.

SECTION 21 - PRODUCT CLAIMS

  • Manufacturer claims (e.g., "long-lasting scent") are not verified by us.

SECTION 22 - CONTACT US

Questions? Email info@goldensnest.com.